How to Start Selling on Konga(SELLER’S GUIDE)



Using Konga as a seller provides you with a reliable and secure platform to sell your products, access to a large customer base, marketing support, and flexible shipping options. Here, we will be guiding you you on how to get started selling on Konga. You may also see our guide on how to Start Selling on Jumia.


Konga is an e-commerce platform based in Nigeria that allows people to buy and sell products online. It was founded in 2012 and has grown to become one of the leading e-commerce companies in Nigeria. It provides a platform where sellers can create their own online store and list their products for sale, while buyers can browse through the different categories and purchase items from a variety of sellers. The platform offers a wide range of products, including electronics, fashion, beauty and personal care, home appliances, and more. It also provides payment and delivery services, making it easy for sellers to receive payments and ship their products to buyers. Additionally, the platform offers customer support and buyer protection, ensuring that buyers are satisfied with their purchases. The platform provides a convenient and accessible way for people to buy and sell products online in Nigeria. Checkout our beginner’s guide on how to start a Dropshipping Business


Why you should I consider selling on Konga.

Konga is one of the leading e-commerce platforms in Nigeria that offers a range of benefits to sellers. Here are some benefits of using Konga as a seller

1. Konga has a large customer base, which means that as a seller, you can reach a wider audience and potentially make more sales.


2. The platform has a secure payment system that protects both the seller and the buyer from fraud and other risks associated with online transactions.


3. Konga has an easy-to-use platform that allows sellers to manage their products, sales, and customer interactions easily.


4. They offers marketing support to sellers, including advertising, promotion, and search engine optimization (SEO) services to help boost their sales.


5. They provides various shipping options for sellers, including local and international shipping, to help them reach customers across Nigeria and beyond.


6. Konga has a dedicated customer service team that provides support to both sellers and buyers, helping to resolve any issues that may arise during the buying or selling process.

SEE ALSO: How to Make Money from Jumia without Selling anything

How to create a seller account on Konga

To start selling, you need to create a seller account, verify your account, add your products, set up your payment and shipping methods, wait for approval, and start selling. Here is a step-by-step guide on how to create a seller account.

  • Visit the Konga website
  • Click on the “Sell on Konga” button located at the top right-hand corner of the homepage.
  • Click on the “Register as a Seller” button, fill in the registration form with your personal and business details, and click on the “Register” button.
  • Konga will send a verification email to the email address you provided during registration.
  • Open the email and click on the verification link to activate your account.
  •  Once you have submitted your registration form, Konga will send a verification email to the email address you provided during registration. Follow the instructions in the email to verify your account.
  • After verifying your account, log in to your seller dashboard and start adding your products. You can upload product images, descriptions, prices, and other details using the platform product listing tool.
  • Choose a payment method that suits you from the list of available options provided by Konga. They currently supports payment methods such as bank transfer, credit/debit card, and KongaPay.
  • Choose a shipping method that suits you from the list of available options provided by Konga. You can either ship your products yourself or use Konga’s shipping service.
  •  After submitting your products, Konga will review them and approve them if they meet the required standards. Once approved, your products will be visible on the Konga marketplace.
  • Once your products are approved, you can start selling on Konga. Konga provides a range of tools to help you manage your orders, track your sales, and interact with your customers.


How to post a product for sell on Konga

Once your account is approved, you can proceed listing your products for sale. To create a product list on Konga as a seller, you can follow these steps:

  • Log in to your Konga SellerHQ account.
  • Click on the “Products” tab on the left-hand side of the page.
  • Click on the “Add Product” button.
  • Fill out the product information form, including the product title, category, brand, description, price, and any other relevant details.
  • Upload high-quality product images.
  • Enter the product’s inventory details, including the stock quantity and SKU.
  • Click the “Save and Preview” button to review your product listing.
  • If everything looks good, click the “Submit” button to publish your product on Konga.

Once your product is published on Konga, customers can search for and purchase it on the platform. Be sure to keep your product list up-to-date with accurate pricing and inventory information to avoid any issues with orders. Additionally, you may want to consider optimizing your product titles and descriptions to improve their visibility in search results and attract more customers.


Challenges with selling on Konga

While Konga provides a robust platform for sellers to reach a large customer base and grow their businesses, there are also some challenges that sellers may face. Some of these challenges include:

  • With a large number of sellers on the Konga platform, competition can be fierce, making it difficult for sellers to stand out and attract customers.
  • Konga charges commission fees for every item sold on its platform. These fees can be significant and may eat into a seller’s profit margin.
  • Shipping and delivery logistics can be challenging, especially for sellers who do not have a reliable delivery network. This can lead to delays in order fulfillment, negative feedback from customers, and loss of business.
  • Konga has a strict policy against the sale of counterfeit products on its platform, but it can be challenging to identify and remove such products. This can tarnish the reputation of sellers who unknowingly sell counterfeit products.
  • Konga has a customer-friendly return policy, which can result in high product returns for sellers. This can be costly and time-consuming for sellers to handle.
  • Konga’s platform is technology-driven, and technical glitches can occur, leading to disruptions in sales and order fulfillment.


While Konga provides an excellent platform for sellers to grow their businesses, they may face challenges such as competition, commission fees, delivery challenges, counterfeit products, product returns, and technical glitches. However, with proper planning and management, these challenges can be minimized or overcome.

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